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Frequently Answered Questions
The IRIS DMC FAQ answers many common questions about using IRIS data services.
For more general questions about IRIS, see the IRIS HQ FAQ.
Technical/Software Support
Discover IRIS and community software, products, web tools and web services.
Community Software
See SeisCode for help with community-developed software.
IRIS Software and Services
Data at IRIS
See the Data at IRIS page for information about data stored at the IRIS DMC.
Other Helpful Resources
- FDSN
- SEED Manual (PDF)
Still need help?
Email your question to one of our Message Center mailing lists. These are answered by staff and community experts.-
Data Processing Help
- Email data-processing-help@lists.ds.iris.edu to post a message
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Get help reading and processing downloaded data.
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Data Providers Help
- Email data-providers-help@lists.ds.iris.edu to post a message
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Get help for data submitted to IRIS.
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Data Request Help
- Email data-request-help@lists.ds.iris.edu to post a message
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Get help finding and requesting data. If you can’t find the data you’re looking for, or don’t know the best tool to use, ask here.
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IEB Help
- Email ieb-help@lists.ds.iris.edu to post a message
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Get help or report problems with the Interactive Earthquake Browser.
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IRIS Website Help
- Email iris-website-help@lists.ds.iris.edu to post a message
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Get help or report problems with other parts of the IRIS web site.
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JWeed Help
- Email jweed-help@lists.ds.iris.edu to post a message
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Help for the JWEED application
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SAC Help
- Email sac-help@lists.ds.iris.edu to post a message
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A forum for SAC users to exchange ideas and ask questions about SAC usage, installation, portability, etc.
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Seismic Monitor Help
- Email seismic-monitor-help@lists.ds.iris.edu to post a message
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Get help or report problems with Seismic Monitor.
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Wilber Help
- Email wilber-help@lists.ds.iris.edu to post a message
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Help for the Wilber tool
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